Privacy policy
Last updated 11 November 2026
Pleinbook is built to stay out of your business. The app has no accounts, no ads, no analytics and no tracking, and we never see your paintings. This page explains the few places where information does move, and who handles it.
In short
Section titled “In short”- Your paintings, scratchpads, brushes and settings stay on your device, and in your own iCloud if you sync.
- We don’t collect any data in the app. On the App Store, Pleinbook is labelled Data Not Collected.
- If you email us, we use what you send only to respond.
- This website has no analytics or tracking. The only cookie is a security check from our host, Cloudflare.
Your paintings and settings
Section titled “Your paintings and settings”Everything you make in Pleinbook, from sketchbooks and pages to scratchpads, brushes, kits and settings, is stored on your device. We don’t run any servers for the app, and nothing you make is ever sent to us.
iCloud sync. With Pleinbook Unlock, your work can sync between your devices through iCloud. It goes to your own private iCloud database, under your Apple Account. Apple stores it, and we can’t see it or get to it. Apple’s privacy policy covers iCloud.
Photos. When you import a photo, Pleinbook reads only the photos you pick, and only on your device. Nothing is uploaded. When you save a page or a replay video to your photo library, your device asks for permission first.
Place recording. Place recording is off unless you turn it on, in Settings › Page Details. When it’s on, Pleinbook notes where each page was first painted and stores that with the page. To turn the location into a place name, it asks Apple’s location services, so Apple receives the location for that lookup. We never receive your location. You can turn place recording off at any time.
Purchases
Section titled “Purchases”Pleinbook Unlock and tips are bought through the App Store. Apple handles the payment, and we never see your payment details or your name. Whether you own Pleinbook Unlock is checked on your device, with Apple.
Crash reports and app statistics
Section titled “Crash reports and app statistics”Pleinbook has no crash reporting or analytics of its own. If you’ve chosen to share analytics with app developers (on your device, in Settings › Privacy & Security › Analytics & Improvements), Apple may pass us anonymised crash reports and statistics, such as how many people open the app. These don’t identify you, and you can turn sharing off at any time.
Getting in touch
Section titled “Getting in touch”If you email support@pleinbook.com, we receive your email address and whatever you include, such as screenshots or details about your device. We use these only to respond to you, which is our legitimate interest in answering your message. We keep them only as long as we need to sort out your question, and delete them within two years. We never add you to a mailing list.
Our Discord server runs on Discord, so Discord’s privacy policy covers anything you post there.
This website
Section titled “This website”pleinbook.com is a set of static pages hosted by Cloudflare. It runs no analytics or tracking, sets no cookies of its own, and loads nothing from other companies. Even the fonts are served from this site.
Our host, Cloudflare, may check that you’re a person rather than an automated bot, and remember the
result in a security cookie (cf_clearance). It isn’t used for tracking or
advertising, and it expires on its own. See Cloudflare’s
privacy policy and
cookie policy.
Minors
Section titled “Minors”Pleinbook doesn’t collect personal data from anyone, including minors.
Who we are, and your rights
Section titled “Who we are, and your rights”Pleinbook is made by Erindale.XYZ Ltd, which is responsible for the data described on this page. Erindale.XYZ Ltd is registered in England and Wales, company number 14837570. Registered office: Suite 2, 2 Mannin Way, Lancaster Business Park, Caton Road, Lancaster, LA1 3SU.
You have the right to ask what personal data we hold about you, to have it corrected or deleted, and to object to how it’s used. In practice, the only personal data we might hold is your emails to support. Write to support@pleinbook.com and we’ll help. If you’re unhappy with how we’ve handled your data, you can complain to the Information Commissioner’s Office.
Changes
Section titled “Changes”If this policy changes, we’ll update this page and the date at the top.